FAQ
- How do I buy something?
- How does the Pre-order system work?
- How much will I pay for transportation?
- Which payment methods can I choose and how do they work?
- What are the shipping options?
- Return policy?
- Is Blushing Boy only in EURO? How do I handle currency conversions?
- What is PayPal, how does it work on Blushing Boy, and how do I buy items with it?
- Do I need to create a PayPal account before I checkout?
- Do I have have to be a member of PayPal to submit a payment by credit card?
- What is the Black Market?
ABOUT BLUSHING BOY HARDWARE FACTORY
BUYING
What if I want to buy something?
- To buy items, you'll need to create a Member account. (It's free and easy, just click JOIN/LOGIN in the top menu, and the "Create new account" link in the pop-up box. For more information on this, go to the MEMBERSHIP FAQ).
If you haven't created a member account before, you will be asked to do it in the checkout procedure.
You purchase items on Blushing Boy directly from Blushing Boy (not from the product designers), using whatever payment method you specify when checking out (e.g. PayPal, money order, check etc.). Keep in mind that you pay Blushing Boy and not the product designer, and all matters concerning the payment should be discussed with us at Blushing Boy.
How does the Pre-order system work?
- At the moment we don't have any products in the shop that are for pre-ordering, but once there are you can check back here for information.
How much will I pay for transportation?
- We use fixed shipping costs.
Within Sweden shipping costs 50 SEK.
Europe and Scandinavia 95 SEK ≈ € 9 ≈ $ 12.
Rest of the World 110 SEK ≈ € 11 ≈ $ 14 ..
Which payment methods can I choose and how do they work?
- Paypal, international bank transfer, credit card payment (through paypal). If you want to pay through international bank transfer, you should send an email to orders [at] blushingboy.org, specifying what you want to order and including your delivery address. Then we will send you an answer with price including additional transportation fees, and the bank account number, which you will make the transfer to. Please remember to write the order number in the message box in the bank transfer! We ship as soon as we see that the transfer has been made.
What are the shipping options?
- Within Sweden we use Posten. Internationally we use either DHL or UPS. We want to make sure that the goods arrive safe.
Return policy?
- If something gets broken during transportation, contact us and we will send a new version of the broken item.
Is Blushing Boy only in EURO? How do I handle currency conversions?
- In your shopping cart, you can change currency between swedish crowns (SEK), EURO and dollars.
Right now we only list items in these currencies on Blushing Boy. PayPal (also used for credit card sales) will automatically convert your currency, but all other sales, such as money order and check, otherwise need to be calculated by you.
What is PayPal, how does it work on Blushing Boy, and how do I buy items with it?
- PayPal™ is an online payment processing company widely used on the Internet to facilitate sales transactions, including credit card payments. You might think of PayPal as a big credit card machine. They will "run" your card for the seller. The seller will never see your credit card number. Blushing Boy is not affiliated with or subsidized by PayPal.
For more info and assistance with PayPal, check out these resources:
Do I need to create a PayPal account before I checkout?
- No. Just click on the PayPal option upon Blushing Boy checkout and follow the instructions.
Do I have have to be a member of PayPal to submit a payment by credit card?
- No. However, if you'd like an account, follow PayPal's instructions for set up. You'll just need an email address and a password.
Otherwise, here's how you submit a payment without a PayPal membership:
1. Click "Pay with PayPal" at the end of the checkout process.
2. Now you are at PayPal. Click "Continue" to pay with a credit card if you don't have a PayPal account. (Many people will not need this step. Skip to step 3 if you see a page asking you to enter your credit card info.)
3. Enter your credit card and personal info. Click "Review Order and Continue."
4. Review your order. If everything is correct, Click "Pay (amount) Now."
5. If you do not want to create a PayPal account, click "Return to your Blushing Boy order" and go to step 9. If you would like to create a PayPal account, skip to step 6.
6. If you would like to create a PayPal account, create a password, then click "Create PayPal Account".
7. Click "Return to your Blushing Boy order".
8. You are done paying this seller when you see the green checkmark under the order.
9. If you did not set up a PayPal account, repeat steps 1-5. If you set up a PayPal account, you will need to confirm it. Open a new browser window (go to File > New Tab). Find the email from PayPal. If it is not there, check your junk email folder. Press "Click here to Activate Account", and follow the prompts. Then, go back to the Blushing Boy window. Click "Pay with PayPal" and you are done.
What is the Black Market?
- The Black Market is our place for products that don't really fit but are too nice to leave out ;-).
MEMBERSHIP
Why should I become a member?
- Blushing Boy is much more than a webshop for weird electronics. It is built as a worldwide community of doers and people interested in the creation of toys, music instruments, art installations, etc. It’s just as much built for exchanging knowledge and ideas as for selling stuff.
What information will show up on my member page?
- When you register as a new member you will be asked for information that will not be visible for other members. This includes billing address. Blushing Boy will never ask you for your personal bank details, nor credit number on the member page.
SELLING
What if I want to sell something?
You can sell your own hardware and software designs in our webshop. If you have something special you can also apply to sell in it our Black Market category. Start by reading our information in the SELL section.
How do I apply to sell my designs?
Application instructions can be found here.
How does the pre-order system work for sellers?
Blushing Boy can offer a pre-order service as well. That means that you can choose to manufacture on-demand, when a customer makes an order, or that you can wait a certain amount of time to manufacture, until you have reached a specific amount of orders. If you are interested in preordering, you should contact us and we will make a deal that fits your requirements.
ABOUT BLUSHING BOY HARDWARE FACTORY
What is Blushing Boy?
Blushing Boy is a design studio created by David Cuartielles and Sara Stiber. We are located in the south of Sweden, having our base in Malmö. Blushing Boy has created the Hardware Factory as a place where to sell the inner parts of their designs, as well as related products from other sellers, as you can read about in What's this?.
For the logo and the Blushing Boy illustration we brought in spanish illustrator Mar Hernandez. You can check out this brilliant and multidisciplinary artist at malotaprojects.com.
For manufacturing Blushing Boy cooperates with 1scale1.
Where does the name come from?
Why our boy is blushing, well… We don’t really know. But since our design studio is working with creating emotions and experiences through the designs, through making our buyers play and interact in new and odd ways, we needed a name that would echo those emotions and that playfulness.
Why Open Source?
Because it is cool goddammit. :-) No, but seriously if you want to read a good article about open source business, we recommend this one called 'Build It. Share It. Profit. Can Open Source Hardware Work?' from WIRED Magazine, that just came out October 21. (Well, it's good as long as you avoid looking at the pictures... :-))
License types?